Help Center

We accept many payment methods. All mainstream debit cards and credit cards in all countries could be used. You could use A Visa or Mastercard credit card, Paypal, Apple Pay, etc to pay for your item. Please don't worry. Safe checkout is guaranteed.

Our standard shipping method is USPS and Yun Express,and delivery times are subject to geographic location. Processing time averages 2-6 business days with USPS as most items are in stock and ready to ship to USA. International deliveries are sent via Yun Express and DHL and may be subject to prolonged delivery times due to customs regulations.

You will receive a confirmation email when your order is placed. A second email with tracking information will be sent when your order is shipped. For more status informations, pls contact info@craftsmangolf.com and we will get back to you ASAP.

If you have completed an order but have not received a tracking number, please allow up to 48 hours or 2 business days to start receiving emails with tracking information. Please check your spam folder if it has been 48 hours or 2 business days since your purchase.

You will receive a confirmation email when your order is placed. A second email with tracking information will be sent when your order is shipped.

For name embroidery, we usually need 7-10 days for production.

For new customization, we usually need 2-3 weeks for production.Sometimes it may be delayed by the substantial orders.

Depending on our stock levels at each warehouse, some items may be shipped separately. Just give it a few days, the other item(s) are on the way.

Our ultimate goal is your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, please let us know right away. You may return the goods purchased on the CRAFTSMAN GOLF website within 6 months from the date of receipt of the goods for any reasons or no reason but excluding shipping fee. Items must accompany a proof of purchase and be in new, re-sellable condition. Custom items are not eligible for return. 

1,Please return the goods via shopping channel. Thank you.

2, Provide your order No., to info@craftsmangolf.com

3, Return the package to Craftsman Golf and you’re responsible for all shipping charges associated with the return, if the products comply with the policy of return and exchange, the refund will be done within 3 working days and will only be issued to original form of payment.Or the exchange product will be resent to you within 2 working days.

Any reason or no reason means:

Manufacturing process problems.

Color, style, model and material are not consistent with the description on the website.

Wrong size or not fit your clubs.

Shipping issue.

Don’t like this product.

Purchase by mistake.

Quality issue ( available when the zipper and magnet or cover is broken)

We would like to customize a new set for you with red letters and your requested numbers, also, the optional fonts are available. Please contact info@craftsmangolf.com with your name and custom numbers including fonts and colors option. Custom embroidery is available.More items can be customized as well. Thank you.

Custom embroidery of name and number for individual iron headcover is available, please check below items.

Custom Individual Colorful Embroidery Number Iron Head Cover

Custom Individual Leather Iron Headcover

We have below three sets of custom iron headcovers, your name or phrase or initials would be embroidered on all covers. Custom embroidery with optional colors and fonts. By the way, custom numbers and optional colors of letters are also available if needed. Please contact info@crafsmangolf.com.

Custom Colorful Embroidery Number Iron Head Cover Set

Personalized With Your Name Leather Iron Head Cover Set

Custom With Your Name Black Leather Blue Number Iron Headcovers Set

Yes, our iron head covers can be made with different club numbers,including 1-9, PW,AW,SW,LW,UW,and we could put wedge iron numbers on "YOUR NAME"section, for example: 42,48,50,52,54,56,58,59,60,62 and so on. Or wedge irons could be put on numbers area and PW and AW or others can be put on "YOUR NAME" section.

Please check below custom iron designs or send us emails with other specifications.

Custom Iron Head Covers

Yes, we could customize alignment stick cover with your name or logo.Please check below optional designs with Your Name style. Would like to add your logo on the cover? Please send your logo to info@craftsmangolf.com for checking.Thank you. 

CUSTOM ALIGNMENT STICK COVERS

Yes, we could the name or initials or any CAPITALIZED letters stacked vertically.

We have skull backstryke center shaft putter cover or we could customize the unique center shaft putter cover for all of Odyssey Backstryke putters.Please advise if you like a logo of yours or something else, we would produce exactly for you. E-mail to info@craftsmangolf.com if any questions. 

Leather Skull Backstryke Center Shaft Putter Head Cover

Personalized Odyssey Backstryke Center Shaft Putter Headcover

We currently offer customization options on golf head covers, golf alignment stick covers, golf scorecard holders as well as all of our golf bags, golf pin flag, golf club stick labels, and valuable pouch. Please click the below links for more details.

1, CUSTOM IRON HEADCOVERS

2, CUSTOM WOOD HEADCOVERS

3, CUSTOM PUTTER HEADCOVERS

4, CUSTOM ALIGNMENT STICK COVERS

5, CUSTOM SCORECARD&YARDAGE BOOK HOLDERS

You're welcome to contact us at info@craftsmangolf at any time if any other rough ideas or special designs. 

Yes, we have many designs of custom scorecard&yardage book holder can be embroidered with name or text or initials, and we could do country flag or other logos with name on the holders, please send the inquiry with logo image to info@craftsmangolf.com

Please check below custom scorecard&yardage book holders

https://craftsmangolf.com/collections/custom-scorecard-yardage-book-holders

That’s nice design, we do customize your own personal style golf head covers and accessories. We could do only one piece. The cost is surely cheaper if there’re more quantities. Please add your name or image on below Custom Products to see how it looks before order. Or just contact info@craftsmangolf.com for special designs or just other rough ideas.

Thanks so much for reaching out to us.The MOQ of pouch is 100pcs, and we could do 1-100pcs or more for scorecard&yardage book holders.

The size of mallet putter cover is around 5”(width)× 4.5”(length) for almost all the standard putters.

Please refer to the putter sizing guide for some models reference.

Yes, we have Colorful Embroidery Number Iron Headcover (Single Iron Cover) and Black Leather Iron Headcover (Single Iron Headcover),and if you would like to order an individual iron cover from any other designs, please contact info@craftsmangolf.com with details, then we would check with stock and try to create a individual order link of iron head cover for you.

For any special size, we could custom a new one with your name or text or logo on the cover, just send your request to  info@craftsmangolf.com and we would quote for you.Also,please refer to Putter Head Cover Sizing for details for any models that our putter covers could fit,hope this would help. Thank you.

Is it ”4 by 4” and center shafted? Our mallet putter cover size is 5"*4.5", as per the shape of Yar putter, we could customize a new one for you. Please contact us via info@craftsmangolf.com if interested in making with your own style with logo or name.

Please check our mallet putter covers with dual magnetic closure designs and choose one of those designs if interested. More items can be customized. Personalized with name or logo is available.

Please click our blog below for details with any putter models that our putter headcover would fit.

Yes, we have custom single iron head cover,we could put any iron number on the cover if needed. 

Custom Individual Colorful Embroidery Number Iron Head Cover

Yes, we would like to help and offer an individual iron headcover. We now have custom individual iron covers from below iron covers set. Please click below links for checking. If you want other designs, please contact info@craftsmangolf.com. Thank you.

Custom Individual Colorful Embroidery Number Iron Head Cover

Custom Individual Leather Iron Headcover

1) Lift up your golf cart seat to locate the battery compartment.

2) Count the number of holes on a battery.

Usually 3, 4 or 6 holes

3) Multiply the number of holes by 2 to determine the golf cart battery voltage.

Each hole/cell is equal to 2 volts

4) Multiply the golf cart battery voltage by the total number of golf cart batteries.

Batteries for a 36 Volt Golf Cart (6V Batteries)

3 holes X 2 volts = 6 volt battery6 volt battery X 6 total batteries = 36 volt system

Batteries for a 48 Volt Golf Cart (8V Batteries)

4 holes X 2 volts = 8 volt battery

8 volt battery X 6 total batteries = 48 volt system

Very often it's a battery problem. The easiest way to determine whether you have a charger problem is to test your charger on another cart, or test another cart's charger on your cart. We do understand that this is not always possible for most customers.

Since 1995, 48 volt Club Cars come with an OBC. The OBC is a small device that is wired into the golf cart that’s purpose is to regulate the batteries charge. As you use and drive your golf cart, the OBC records the amount of energy consumed and then directs the charger to replace exactly the amount of energy needed to fully replenish the batteries.

Generally folks will use the abbreviation OBC. This is simply an abbreviation for “On Board Computer” and is widely used when referring to the OnBoard Computer in your 48V Club Car.

No, all golf carts do not have OBC’s. The OBC is unique to the 48V Club Car only.

Yes. The OBC has a long term storage mode of sorts and will activate the charger every 15 days or so to keep the batteries charged.

Yes. The OBC won’t let the cart move when the charger is plugged in.

No. The OBC’s sole purpose is the regulate the charge and be the bridge between the charger and the batteries.

If the OBC on the Club Car is functional and the batteries are above 35 volts, you should hear a "click" from the relay inside the charger when the round plug is inserted into the cart and the charger should come on and begin charging.

If you plug in the charger and no click is heard the problem is either that the battery voltage is too low (less than 35 DC volts) or there is a problem with the OBC or a fuse. The only other reason the relay will not click is if it is a bad relay (a failed "open coil"). This is very rare and there have not been many documented out-of-the-box relay failures.

You have 1 of 2 options:

1,Replace your OBC: You can replace the OBC by buying and installing a new one. It’s not super involved to replace the OBC and can be done in just a few simple steps. 

2,Replace your Charger: Buy a Lester Summit On-Board Battery Charger that bypasses the OBC completely: This is the preferred option for most folks as it requires no real work. You simply take it out of the box, place the ring terminals on your batteries, plug it into the wall and you’re good to go. The Lester Summit On-Board charger bypasses the OBC completely by wiring directly to the batteries. No need for a receptacle, 3-pin plug or replacement OBC. 48V Onboard Battery Charger.